Transportation Studies

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LTL US Carriers

MASTIO publishes the annual LTL Carrier Customer Value & Loyalty Study during the 4th quarter of each year. Mastio has been publishing the LTL Study on an annual basis since 2005.

This study identifies and quantifies the perceptions and needs of shippers who utilize LTL Carriers in the U.S. The annual study findings are based on interviews with over 2,000 major shippers providing thousands of total observations.

Each LTL study also includes thousands of qualitative (Voice of the Customer) responses to multiple open-ended questions about individual carriers.

Below is a listing of carriers included in a recent study.

Company	Company
A. Duie Pyle	New England Motor Freight
AAA Cooper	Oak Harbor Freightlines
ABF	Old Dominion
Averitt Express	Peninsula
Beaver Express	Pitt Ohio
Benton Express	R&L Carriers
Central Freight Lines	Roadrunner
Central Transport	Saia
CH Robinson	Southeastern Freight Lines
Con-way	Standard Forwarding
Daylight	UPS Freight
Dayton Freight Lines	Vitran Express
Dohrn	Volunteer Express
Estes	Ward Trucking
FedEx Freight	Wilson Trucking
Lakeville Motor Express (LME)	YRC
Midwest Motor Express

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LTL Canada Carriers

MASTIO publishes the bi-annual Canadian LTL Carrier Customer Value & Loyalty Study during the 3rd quarter every two years. Mastio has been publishing the Canadian LTL Study since 2007.

This study identifies and quantifies the perceptions and needs of shippers who utilize LTL Carriers in Canada. The study findings are based on interviews with over 1,000 major shippers providing thousands of total observations.

Each Canadian LTL study also includes thousands of qualitative (Voice of the Customer) responses to multiple open-ended questions about individual carriers.

Click Here to see the Prospectus.

Below is a listing of carriers included in a recent study.

Company	Company
ABF	Kindersley Transport
Apex	Loomis Express
APPS Transport	Manitoulin Transport
Armour Transportation	Maritime-Ontario Freight Lines
ATS	Meyers Transport
B&R - Eckel's Transport	Midland Transport
Bandstra Transportation	Minimax Express
Bourassa	Morneau
Bourret	National Fast Freight
Canadian Freightways	Old Dominion
CCT Canada	Overland West Freight Lines
Clarke Transport	Polaris Transport Carriers
Consolidated Fastfrate	Purolator Freight
Con-way	Quik X Transportation
CSA Transportation	Ridsdale Transport
Day & Ross	Robert Transport
Fast Freight Truck	Rosedale Transport Ltd.
FedEx Freight	Rosenau Transport
Gardewine North	Speedy Transport
GoJIT	TST Overland Express
Grimshaw Trucking	UPS Freight
Guilbalt Group	Van-Kam Freightways
Hercules Freight	Vitran Express
Hi-Way 9 Express	YRC
Jay's Transport

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Global Freight Forwarders

MASTIO publishes the bi-annual Global Freight Forwarder Customer Value & Loyalty Study during the 3rd quarter every two years. Mastio has been publishing the Global Freight Forwarder Study since 2007.

This study identifies and quantifies the perceptions and needs of shippers who utilize Global Freight Forwarders throughout the world. The study findings are based on interviews with over 1,500 major shippers from all over the globe providing thousands of total observations.

Each Global Freight Forwarder study also includes thousands of qualitative (Voice of the Customer) responses to multiple open-ended questions about individual forwarders.

Click Here to see the Prospectus.

Below is a listing of freight forwarders included in a recent study.

Company	Company
Agility	JAS
APL Logistics	Kintetsu World Express (KWE)
Bollore Logistics	Kuehne & Nagel
C.H. Robinson	Maersk Logistics
CEVA Logistics	MSC
COSCO (China Ocean Shipping Co.)	Nippon Express
Dachser Transport	NNR
DB Schenker Logistics	NYK Line
DHL Global Forwarding	OEC
DSV	OOCL
Evergreen Line	Panalpina
Expeditors	Pilot
FedEx	TNT
Geodis Wilson	Toll Forwarding
Hamburg Sud	UPS SCS
Hapag Lloyd	UTi Worldwide
Hellmann

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Truckload Carriers – North America

MASTIO publishes the bi-annual Truckload Carrier Customer Value & Loyalty Study during the 3rd quarter every two years. Mastio has been publishing the Truckload Study since 2007.

This study identifies and quantifies the perceptions and needs of shippers who utilize Truckload Carriers. The study findings are based on interviews with nearly 500 major shippers providing thousands of total observations.

Each Truckload study also includes thousands of qualitative (Voice of the Customer) responses to multiple open-ended questions about individual carriers.

Below is a listing of carriers included in a recent study.

Company	Company
Averitt Express	J.B. Hunt
C.H. Robinson	Knight Transportation
Celadon	Landstar
Con-way Truckload	Schneider National
Covenant Transport	Swift Transportation
Crete Carrier	U.S. Xpress
CRST	UPS
Dart Transit	USA Truck
FedEx	Werner Enterprises
Hub Group

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Transportation Studies

LTL US Carriers

LTL Canada Carriers

Global Freight Forwarders

Truckload Carriers – North America

Mastio & Company Mission

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