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Gas Pipeline 23rd Edition Overview

Mastio & Company is pleased to present the findings of our 23rd Edition Natural Gas Transportation Study. This study identifies and quantifies the perceptions and needs of natural gas pipeline customers. The 2019 study findings are based on interviews with 766 customers providing approximately 1,800 total observations. There were over 120 pipelines rated of which 43 had a sufficient number of ratings to be included in this 2019 report.
The 2019 study also includes approximately 6,200 qualitative responses to twelve (12) open-ended questions about individual pipelines. The data was collected by telephone interviews with key decision makers during late 4th quarter of 2018 and early 1st quarter of 2019.

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Mastio & Company Mission

Mastio & Company's goal is to work interactively with our clients in providing actionable, quantitative information that helps forward-looking companies maximize business performance.

Mastio & Company would welcome the opportunity to discuss how we collect customer experience metrics and utilize data in order to help you win more business.


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    2921 N. Belt Hwy,

    Suite M-14

    St. Joseph, MO 64506

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    Kevin Huntsman