Outperform Competitors in the Distribution Industry

Mastio is teaming with Armada Corporate Intelligence to conduct the 1st Annual Customer Value Analysis (CVA) Group Study for the Distributor community in 2024.

The Study Will Answer the Following Questions: How do customers make their distributor purchase decisions? What factors are the most critical drivers of customers’ perceptions of overall value and loyalty? What are the factors that lead to customer defection? How do customers perceive your overall value and loyalty relative to key competitors? How do customers perceive your performance on key buying factors? How large a role does price play in the purchasing decision? Which competitors are the most vulnerable and strongest in their ability to gain and retain customers?

We Work With World-Leading Brands Across Multiple Sectors

Results Relevant To Your Business

Explore Our Studies…

Distributor Study 1st Edition - 2024

This study identifies and quantifies the perceptions and needs of customers in the distribution industry. It is the perfect solution for assessing whether a distributor is delivering more value than its competitors.

Why Choose Mastio?

Extensive Experience

For over 35 years, Mastio has been at the forefront of customer experience research, delivering unbiased data and actionable insights.

Proven Track Record

Our stellar reputation covers over 300 companies and 900 projects - collaborating with Fortune 100 and 500 companies in various industries.

Superior Analytical Tools

We have easy-to-use proprietary tools to segment and analyze large amounts of data that supports exploration and analysis of study results by relevant demographics.

Customer Service

To us, you’re not just a number on a spreadsheet. We pride ourselves on service - and our team works with you directly throughout our engagement.

Improve Business Performance With a Deep Understanding of Your Company, Customers & Competitors

Mastio helps you better align with your target audience and take great strides to outperform your competitors. If you’re ready to win and retain more business by understanding your customer and competitors – we’d love to hear from you.


Years of Experience


B2B Projects


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